FAQ

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What is your jewelry made of?

All items are sterling silver or gold-filled. I do have a few charms that are brass or copper, but those are noted in the item description. Sterling silver items are nickel-free.

How long will it take for my item to ship?

Orders generally ship within a week. During peak holidays (Valentine’s Day, Mother’s Day, Christmas) – orders can take up to 2 weeks to ship. Even Express orders will not ship next day, please take that into account when ordering.

What if I don’t see what I want?

I’m willing to see if I can do it! Contact me at amy(at)amycornwell{dot}com and I’ll see what I can do.

What fonts & designs do I have to choose from?

I have many design stamps to choose from if you’d like them on your designs. All items will be stamped with only the letter/name that you choose UNLESS you tell me that you want a shape on there as well. If you have any questions as to what will fit or will look good on a specific charm, please feel free to email me at amy(at)amycornwell{dot}com.

footprint | awareness ribbon | fleur de lis | footprint | leaf

cross | snowflake | number sign | plus sign | comma

mini star | star | mini heart | heart | ampersand

I also have a birdcage (not shown)

and a 1/2″ circle stamp (not shown)

1/16″ block – uppercase letters & numberstypewriter font – lowercase letters only3/32″ block – uppercase letters & numbers

3/32″ girly – lowercase letters only

uppercase large typewriter (not shown) – letters only

1/4″ block – uppercase letters only

What if I have a problem with what I received?

I don’t offer returns on personalized items, but if you’re not satisfied or something isn’t quite right, email me at amy(at)amycornwell{dot}com and we’ll talk. I want everyone to be happy with their purchase and will do all I can to make things right, especially if it’s our error.